This Privacy Policy applies to all of the products, services and the website https://my.bookari.com/ and http://support.mantano.com offered by Mantano SAS. (collectively, Mantano’s “services”). This Privacy Policy is designed to assist you in understanding how we collect and use personal information related to our services. We hope that this will help you to make informed decisions when using our services. In this Privacy Policy, references to “we,” “our” and “us” refer to Mantano, while “you” and “your” refer to the Bookari customer or user.
Information we collect
In order to provide our services, we collect the following types of information:
Registration Information
When you register with Bookari in order to create an account, we ask you to provide us with personal information including your name, email address, company name(optional), account password, pseudo, mailing address and phone number.
In order to use the Mantano services you must be at least thirteen (13) years of age. As children under the age of 13 are not allowed to use the Mantano services, this Privacy Policy makes no provision for their use. In the event that a user identifies himself or herself as a child under the age of 13 within the Bookari website at https://my.bookari.com/ and http://support.mantano.com (the “website”), Mantano will not collect, store or use any personal information of such user. Further, in the event that Mantano receives personal information that Mantano discovers was provided by a child under the age of 13, Mantano will promptly delete such personal information in a secure manner.
User Communication
We will send you a welcoming email to verify your e-mail address. We will also communicate with you in response to your inquiries, to inform you about our services, and to manage your account, and for service-related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications. If you send us email or other communications, we may retain the content of your communications together with your email address and our responses.
Files
Your files are encrypted using https encryption during transmission and stored on Amazon S3 server. If you utilize Web-based or mobile access to your files, you must be sure to properly log off your Internet session to prevent access to your files by someone using the same computer.
Website Use Information
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and web server logs to collect information about how our website is used. A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. When you log onto and browse our website, our website server automatically receives and records information on our website server logs from your browser, which may include your IP address, cookie, page(s) viewed, the date and time of visits, time spent at our website, and websites visited just before and just after our website. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
Our website uses cookies to differentiate you from other users and to improve your user experience (for example, by enabling you to log in fewer times than would otherwise be required). In addition, cookies, in conjunction with our server’s log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are more popular. This helps us gather feedback in order to constantly improve our website and better serve our customers.
We use analytics within our mobile application for visibility purposes, to track how many times the application was opened and the pages viewed within the application. However, we do not use your personal information for analytics and we do not ask you for, access, or track any location based information from your mobile device.
The use of cookies by third parties is not covered by our privacy policy. We do not have access or control over these cookies. Some third parties use session ID cookies to make it easier for you to navigate our site.
How we use the information
We use information which we collect for purposes of providing the services, auditing, research and analysis in order to maintain, protect and improve our services, ensuring the functioning of our servers, providing customer service, contacting you as described in this Privacy Policy, to enable features of the services, and developing new products and services for our customers and prospective customers. We may also use the information we collect to notify you about important changes to our services, respond to your support requests, and send you special offers which we think you may find valuable. You may notify us at any time if you do not wish to receive these offers via the web interface, by logging into your account and updating your notifications settings, or by following the instructions included in each communication. Please keep in mind that by using our services, we may need to send you information regarding your account, such as service announcements, so by your use of our services, you authorize us to send you such information and you may not opt out of receiving those messages.
Public Forums
Our Web site offers publicly accessible messages in community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Sharing Information with Third Parties
We do not share your files stored on our servers with any third parties unless instructed by you and allowed by Mantano. We will not disclose your files to anyone unless you instruct us to do so or a court orders us to do so. Your files are not considered “personal information.”
Mantano does not sell or rent your personal information to third parties except that your personal information may be disclosed to third parties in the following circumstances:
- When you have signed up for our services, we may disclose your personal information to our affiliates and subsidiaries to provide the services to you.
- We may use third parties to perform services related to our operations such as a payment processor, community platform hosting provider, and an email service provider. In connection with these business operations, third parties may have access to your personal information. These third parties will be subject to an agreement to treat your information in accordance with this Privacy Policy.
- If we become involved in a merger, acquisition or any form of sale of some or all of our assets, we will provide notice by email before personal information is transferred and becomes subject to a different privacy policy.
- We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to: (a) conform to the law or comply with legal process; (b) protect and defend our rights and property, our services and/or users of our services; (c) enforce the terms of use with respect to our services (including investigation of potential violations thereof); (d) detect, prevent or otherwise address fraud, security or technical issues; or (e) protect the safety of users of the services, us or third parties.
Security: Updating your information
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Within Mantano, we restrict access to personal information to Mantano employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These persons are bound by confidentiality obligations.
Email Transmissions
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private or sensitive information to us by email. Some of the personal information you may enter on our website (e.g., login, reset password, etc.) will be transmitted securely via https, which encrypts such information.
Links to External Sites
We are not responsible for the practices employed by websites linked to or from our website nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.
Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
How to Access and Correct Your Information
You may access, delete inaccuracies, and correct your information at any time by logging into your account and changing the necessary information. If you cancel your Bookari account, your identification and contact information may remain in our records for some period of time. We will respond to your request to access within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services unless you elect to remove that information. You can cancel your account via the web interface. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Consent
By using our services you consent to our collection and use of your personal information as described in this Privacy Policy. If we decide to change our privacy practices, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, subject to rights you may have as a subscriber to our services. If we change how we use your or your contacts personally identifiable information, we will notify you here, by email, or by means of a notice on our home page.
More about your privacy
Mantano is registered to the C.N.I.L. (Commission Nationale de l’Informatique et des Libertés, French public organization controlling privacy policies and security of websites and databases) under the registration number 1569706 v 0.
If you have any questions about this Privacy Policy, please feel free to contact us or write to us at Mantano SAS, 2 rue du Helder, 75009 PARIS, FRANCE.
Updated on March 3, 2016
